Your Data Rights
Understanding and exercising your rights regarding personal data
Last updated: November 24, 2025
🛡️ Your Privacy Matters
You have important rights regarding your personal data. This page explains each right in simple terms and shows you how to exercise them. We're committed to responding to all verified requests promptly and transparently.
Your Rights Under GDPR & Privacy Laws
1. Right of Access
What it means: You can request a copy of all personal data we hold about you.
What you'll receive:
- Your account information (email, name, settings)
- Usage data (workflows created, automations configured)
- Billing history (subscription details, invoices)
- Support interactions (tickets, communications)
How to request: Submit a data export request below, and we'll send you a complete copy within 30 days.
2. Right to Rectification
What it means: You can ask us to correct inaccurate or incomplete personal data.
Examples:
- Update your email address or name
- Correct company information in your profile
- Fix billing address errors
How to update: Most information can be updated directly in your account settings. For other corrections, contact support.
3. Right to Erasure ("Right to be Forgotten")
What it means: You can request deletion of your personal data in certain circumstances.
When you can request deletion:
- The data is no longer necessary for the purpose it was collected
- You withdraw consent and there's no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data was unlawfully processed
Limitations:
- We may need to retain certain data for legal/compliance reasons (e.g., tax records for 7 years)
- Billing records must be kept for accounting purposes
- Anonymized analytics data may be retained
How to request: Submit a deletion request below. We'll confirm deletion within 30 days or explain any data we must legally retain.
4. Right to Restriction of Processing
What it means: You can ask us to temporarily stop processing your data in certain situations.
When you can restrict processing:
- You're contesting the accuracy of the data
- Processing is unlawful but you don't want erasure
- We no longer need the data, but you need it for legal claims
- You've objected to processing pending verification of legitimate grounds
How to request: Contact our support team with details of your restriction request.
5. Right to Data Portability
What it means: You can receive your data in a structured, commonly used format and transmit it to another service.
What's included:
- Workflow configurations (JSON format)
- Automation settings (CSV/JSON)
- Account preferences and settings
How to request: Use the data export request below. We'll provide machine-readable formats suitable for transfer to other platforms.
6. Right to Object
What it means: You can object to processing of your personal data in certain circumstances.
You can object to:
- Direct marketing (we'll stop immediately)
- Processing based on legitimate interests (unless we demonstrate compelling grounds)
- Processing for research or statistical purposes (in certain cases)
How to object: Contact our support team or use your account settings to manage marketing preferences.
7. Right to Withdraw Consent
What it means: Where processing is based on consent, you can withdraw that consent at any time.
Examples:
- Opt out of marketing emails
- Disable optional analytics
- Turn off AI features
- Revoke cookie consent
How to withdraw: Use the consent withdrawal request below or manage preferences in your account settings.
8. Right to Lodge a Complaint
What it means: You can file a complaint with your data protection authority if you believe we've violated your rights.
UK Supervisory Authority:
We encourage you to contact us first so we can address your concerns directly.
Submit a Data Rights Request
Use the options below to exercise your rights. We'll respond to verified requests within 30 days.
📧 Alternative: You can also email your request to privacy@levqor.ai or contact our support team.
How We Process Requests
Request Received
We log your request and send an acknowledgment email
Identity Verification
We verify your identity to protect your data (may request additional information)
Processing
We fulfill your request (export data, delete records, etc.)
Confirmation
We send confirmation of the action taken within 30 days
Frequently Asked Questions
Is there a fee for exercising my rights?
No, we process all requests free of charge unless they are manifestly unfounded or excessive.
How long does it take to process my request?
We aim to respond within 30 days. For complex requests, we may extend this by 2 months with notification.
Can I request deletion while keeping my account?
Partial deletion is possible for certain data types. Contact support to discuss your specific needs.
What format will my data export be in?
Exports are provided in common formats (JSON, CSV) that are machine-readable and portable.
📋 Related Policies
This page supplements our Privacy Policy and GDPR page. For complete legal terms, please review those documents.