Our Guarantees

At Levqor, we stand behind our product with iron-clad guarantees. Your success is our success, and we're committed to delivering exceptional value and reliability.

30-Day Money-Back Guarantee

Try Levqor risk-free for 30 days. If you're not completely satisfied with our platform for any reason, contact us within 30 days of your purchase and we'll refund your payment. No questions asked.

99.9% Uptime SLA

For paid plans, we guarantee 99.9% uptime for our platform. If we fail to meet this commitment, you're eligible for service credits as outlined in our Service Level Agreement.

• Real-time status monitoring at api.levqor.ai/health
• Automatic incident notifications
• Transparent uptime reporting
• Service credits for downtime exceeding SLA thresholds

Data Security Guarantee

Your data security is paramount. We guarantee:

• End-to-end encryption for data in transit and at rest
• SOC 2 Type II compliance (in progress)
• Regular third-party security audits
• GDPR and data privacy compliance
• No selling or sharing of your data

7-Day Free Trial Guarantee

Try any plan risk-free with our 7-day free trial. Here's our guarantee:

• Card required: A valid payment method is required to start your trial
• No charge during trial: You won't be billed during the 7-day trial period
• Cancel anytime: Cancel before Day 7 ends and pay £0
• Automatic billing: If you don't cancel, your plan renews on Day 8 at the standard price
• One trial per account: Trial is per organization, not per plan tier

Support Response Guarantee

We commit to responding to all support inquiries within our tier-specific SLAs:

• Starter: 48 business hours (email only)
• Launch: 24 business hours (priority email)
• Growth: 12 business hours (priority support + chat)
• Agency: 4-hour SLA for critical issues (24/7 emergency support)

Fair Billing Guarantee

You only pay for successful workflow executions. Failed runs due to our infrastructure issues are never charged. Clear, transparent pricing with no hidden fees or surprise charges.

All guarantees subject to our Terms of Service andFair Use Policy.